1. Question: Are you a factory or a trading company?
A: We are a professional manufacturer.
2. Question: Can I have a sample?
Answer: Yes, if you place a formal order in the future, the sample fee can be refunded.
3. Question: Can you customize products?
Answer: Yes, you need to provide drawings or samples.
4. Question: Can I use the packaging we designed ourselves?
Answer: Yes, both the logo and packaging style can be customized.
5. Q: What is your minimum order quantity?
A: Usually 100 pieces per piece. Any trial order below the minimum order quantity is warmly welcomed. If you have a trial order, please feel free to contact us so that we can provide you with some shipping advice based on the quantity you need, thereby saving costs.
6. Question: I am a small business owner, can I purchase from you?
Yes, we warmly welcome you. Our goal is to grow together with our customers. We are willing to grow together with you.
7.Question: What is your usual delivery time?
Answer: On site samples usually take 5-7 working days, while mass production usually takes 20-30 days.
8.Question: How should I pay you?
Answer: We strongly recommend the trade guarantee service on the MIC platform. Telegraphic transfer, letter of credit, Western Union remittance, etc. are all acceptable.
9: Question: How should I place an order?
Answer: You can directly choose RTS products to place an order, or click on "Send Inquiry" or "Contact Supplier", and our sales engineers will recommend suitable products for you to choose from and provide some information for you to choose from.